Members Document Library

This library contains educational documents for Iowa ICDAC and CCO Members.

ICDAC Using the Member Portal and IVR

This CareBridge guide is meant to help Iowa HealthLink Members on Home- and Community-Based  Services (HCBS) waivers learn how to use the CareBridge Member Portal and IVR number to attest to service visit details. If you have any questions, our team is here to help: iaevv@carebridgehealth.com or 1 (844) 343-3653.

 DOWNLOAD ATTACHMENT

This is a five-page/500 KB PDF file

Spanish Translation - ICDAC Using the Member Portal and IVR

Esta guía de CareBridge está diseñada para ayudar a los miembros de Iowa Health Link que participen en un programa de exención de servicios a domicilio y en la comunidad (Home-and Community-Based Services, HCBS) a aprender a usar el portal para miembros de CareBridge y el número de IVR para confirmar la información de las visitas para prestar servicios. Si tiene alguna pregunta, nuestro equipo puede ayudarlo: iaevv@carebridgehealth.com o 1 (844) 343-3653.

 DOWNLOAD ATTACHMENT

This is a five-page/500 KB PDF file

CCO Using the Member Portal and IVR

This CareBridge guide is meant to help Iowa HealthLink Members on Home- and Community-Based Services (HCBS) waivers learn how to use the CareBridge Member Portal and IVR number to attest to service visit details. If you have any questions, our team is here to help: iaevv@carebridgehealth.com or 1 (844) 343-3653.

 DOWNLOAD ATTACHMENT

This is a five-page/900 KB PDF file

Spanish Translation - CCO Using the Member Portal and IVR

Esta guía de CareBridge está diseñada para ayudar a los miembros de Iowa Health Link que participen en un programa de exención de servicios a domicilio y en la comunidad (Home- and Community-Based Services, HCBS) a aprender a usar el portal para miembros de CareBridge y el número de IVR para confirmar la información de las visitas para prestar servicios. Si tiene alguna pregunta, nuestro equipo puede ayudarlo: iaevv@carebridgehealth.com o 1 (844) 343-3653.

 DOWNLOAD ATTACHMENT

This is a five-page/800 KB PDF file

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