Provider Agency Document Library

This Training Guide is intended to help the user understand how to best utilize the CareBridge Platform as a part of the day-to-day services that are provided.

This is a 55-page/10 MB PDF file.  Last updated: 11/9/2022
 

This Instructor’s Guide is used to equip trainers with materials and information to train caregivers on the setup and use of the mobile app and IVR process. This guide gives the trainer an overview of the materials available, and the most effective manner and order in which to use the materials while training caregivers.

The purpose of this document is to help guide Providers in scheduling appointments for Members without an existing authorization.

The purpose of this document is to help guide Providers partners with identified additional revenue codes that are allowable for any given procedure code.

Procedure codes are categorized as always, sometimes, or never requiring a prior authorization for a service to be performed. This document outlines the criteria for prior authorizations and which codes may require them.

This is two-page/288 KB PDF file.

Home Health services must include a diagnosis code selection prior to billing.

Home Health providers must select a billing frequency prior to billing.

Home Health Providers can override default unit definitions using the CareBridge portal.

Home Health Providers can void claims in the CareBridge portal.