This library contains tutorial videos for Iowa CCO Caregivers.
Using Free Text in the CareBridge Mobile Application
Free Text in the CareBridge Mobile Application allows you to share important details about the Member you serve. Learn how using Free Text can give your Member the best care possible.
CareBridge Mobile App Download, Login, and Training Mode for iOS/iPhone
Please view this video to learn more about downloading, logging in, and using the Training Mode on your iPhone.
CareBridge Mobile App Download and Login for Android
Please view this video to learn more about downloading the CareBridge Mobile App on your Android device.
Checking Into the CareBridge Mobile Application and Using the Discussions Feature
Please view this video to learn more about checking into the CareBridge Mobile App and using the Discussions feature.
Documenting Observed Changes and Care Plan Activities, and then Checking Out of the Care Bridge Mobile Application
Please view this video to learn more about documenting your visit and checking out of the CareBridge Mobile App.
Manual Entries and Pre-Billing Checks in the CareBridge Mobile App
In this video, we will show you how to manually correct and/or add visit information using Manual Entry in the CareBridge Mobile Application.
Checking In, Checking Out, and Manual Entries with CareBridge IVR
This video shows CCOs how to Check In, Check Out, and create Manual Entries on the Caregiver IVR line.