This library contains tutorial and best practice videos for Tennessee Provider Agencies.
As of January 1, 2024, Amerigroup Community Care has changed its name to Wellpoint. You may see or hear references to Amerigroup throughout these trainings - please note that Amerigroup is now Wellpoint.
In this video, you will learn how to create and modify employees in the Provider Portal.
In this video, you will learn how to log into the Provider Portal for the first time.
In this video, you will learn how to create and assign Offices and Groups in the Provider Portal.
In this video, you will learn what Pre-Billing Checks are in the Provider Portal.
In this video, you will learn how to find and use the Pre-Billing Check filters in the Provider Portal.
In this video, you will learn how to export visits for claims in the Provider Portal.
In this video, you will learn how to find and acknowledge authorizations in the Provider Portal.
In this video, you will learn how to schedule individual appointments in the Provider Portal.
In this video, you will learn how to schedule recurring appointments in the Provider Portal.
In this video, you will learn how to use dashboards in the Provider Portal.
In this video, you will learn how to find completed visits and use visit filters in the Provider Portal.
In this video, you will learn how to find and utilize the Visit Details page in the Provider Portal.
In this video, you will learn how to create a Manual Entry in the Provider Portal.
In this video, you will learn how to create an appointments for a Member when no authorization exists.
In this video, you will learn how to navigate Authorizations in the provider portal when there are no authorizations entered.